DATAMARK Webinar: How Global Services Sourcing Will Change Going Forward

The SIG Spring Summit offers DATAMARK’S former director of marketing leads this informative webinar on how global services sourcing will change going forward. The webinar discusses how the pandemic impacted every industry and every business process in both good and bad ways.

The webinar begins with a discussion on the current trends in outsourcing that came about because of the ongoing pandemic. The current trends include:

• Cloud computing
• The use of blockchain
• An increase in work-from-home employees
• Increased number of outsourcing locations
• Effective business continuity planning
• An increase in business process outsourcing (BPO)

Overall, there will be a steady increase in outsourcing due to the various trends mentioned above. More and more companies are reaching out to companies like DATAMARK for BPO. Outsourcing is projected to grow by over 20% in the coming years, and many companies will follow this trend. As working from home becomes more common, it is easier to get more done and hire more people without investing in more office space. You can employ people worldwide to work in outsourcing, which leads to easy access to customer service at all times.

Contracts with companies like DATAMARK must be flexible and quickly adapt to changes. The pandemic continues showing us how the world can change quickly, and companies must be ready for potential disruptions. Businesses always prepare to deal with sudden changes like a pandemic, traffic issues, and other environmental changes.

The webinar ends with comments on how the outsourcing sector will be booming in the years to come. As more companies grow and adapt to the pandemic, they will realize how much BPO can help with various processes within their business. Of course, the reputation of outsourcing has varied over the years, but we are seeing a more positive and enthusiastic view in the coming years.

Be sure to contact DATAMARK for all your BPO needs! We are always happy to help.